NON ACCETTAZIONE DI LAMENTELE E RECLAMI.links utili.

 

 

luglio  2014 updated

 

PERCHE? non accettiamo reclami e lamentele? domanda!.-)

risposta esauriente e giusta e veritiera:

 

NON ACCETTIAMO RECLAMI POSTSPEDIZIONE IN QUANTO SIAMO DISPONIBILISSIME DURANTE TRATTATIVA PRIMA DI SALDO DOPO PREVENTIVO AD INVIARE FOTO INGRANDIMENTI E VIDEO EVENTUALMENTE SU RICHIESTA DI OGNI SINGOLO PEZZO DA VOI RICHIESTO PER EMAIL PER VOSTRA VISIONE ED ACCETTAZIONE. NEL CASO DI DUBBIO DI UN PEZZO, AD ESEMPIO DI UN CHARM, CHE SECONDO VOI NON SI VEDE BENE IN INGRANDIMENTO INIVATOVI, SIAMO LIETE DI TRATTARE ANCHE AL TELEFONO CELLULARE IN TRATTATIVA PRIMA DI VOSTRO SALDO E POI INVIO, E DI DARE MAGGIORI FOTO A TITOLO DI CHIARIFICAZIONE AGGIUNTIVA PER FARVI STARE TRANQUILLE PER OGNI SINGOLO PEZZO. nEL CASO NON VOGLIATE UN PEZZO SU DIECI AD ESEMPIO, NON SIETE OBBLIGATE AD ACQUISTARE TUTTI I PEZZI RICHIESTI! OVVIAMENTE!

SIAMO FLESSIBILI MA NON CI PRENDIAMO IN GIRO E NON PERDIAMO TEMPO POSTSPEDIZIONE, IN QUANTO NON ACCETTIAMO RECLAMI PERCHE VI INIVIAMO QUANTO FEDELMENTE FOTOGRAFATO E DA VOI VISIONATO E PERTANTO ACCETTATO E POI SALDATO!

SE POI COME SUCCESSO, 1 PER CENTO DELLA CASISTICA MENSILE, UNA SI SOGNA DI INVIARE FOTO DOPO APERTURA BUSTA, DIGITALMENTE RITOCCATE, CON RIVERBERI DI LUCE FALSI, A SUA IPOTESI DI NON CONFORMITA, COME NOI BEN CAPIAMO, TRA LE RIGHE DELLE EMAILS, CAPENDO CHI STA DIETRO ALLE EMAILS E PC, RIUSCIAMO NEL CORSO DEI MESI A LEGGERE TRA LE RIGHE,-) CON NOSTRE ESPERIENZE PASSATE ANCHE DI DOCENZE, EBBENE PRENDENDO IN CONSIDERAZIONE CERTE EMAILS PIETOSE, SCRITTE SENZA SUPPORTI DIGITALI VIDEO DA NOI RICHIESTI, CON ALTA RISOLUZIONE, IN DETERMINATI FORMATI VIDEO, DI SESSANTA SECONDI, ECC SECONDO NOSTRI CRITERI NEL GIRO DI 24 ORE, AD APERTURA BUSTA, EBBENE, NOI CESTINIAMO TALI EMAIL CON PROVE DIGITALI INSUFFICIENTI ED A NOSTRO AVVISO MANIPOLATE DIGITALMENTE IN MALAFEDE. PERTANTO NON LEGGONO E SI CESTINANO.

SIAMO FLESSIBILI E DIPLOMATICI DURANTE LA TRATTATIVA E SE NON CONVINTE, NON ACQUISTATE, E SPENDETE CIFRE STREPITOSIE IN NEGOZI DOVE NEANCHE VI DARANNO MAI ASSISTENZA, PUR PAGATI noi non siamo pagate e non siamo ufficio reclami . PREVENIAMO problemi di reclami e non perdiamo tempo ridicolo per due righe incrociate e foto ritoccate in malafede! grazie (rivolto ad alcune in particolare)

staff di r c.

 

 NON ACCETTAZIONE RECLAMI E INUTILI MAIL MAILING LIST

  • si prega gentilmente di non scrivere in mailing list lettere senza senso non supportate da fatti reali e prove video di quanto si scrive senza leggere i pdf, i nostri suggerimenti, le nostre regolamentazioni tra privati per accettazione di foto, pezzi conformi, fedeli a quanto stabilito, preventivato, onestamente spedito, dopo i saldi, specialmente se qualcuna , come accaduto , dopo mesi e mesi!!!!!!!!si sogna di fare un reclamo sui pezzi acquistati reiteratamente dopo vari ordini, ed averli testati personalmente, NON ABBIAMO TEMPO DA PERDERE CON TALI PERSONE E LE ESCLUDIAMO DALLAMAILINGLIST IMMEDIATAMENTE! OGNUNA è inviatata ad acquistare UN CHARM e poi verificare, leggere bene i pdf, le foto, per accettazione , e poi decidere se riacquistare con FIDUCIA nei mesi successivi!

  • A NOSTRO FAVORE?  LA BAKEKA FEEDBACK DA MESI E MESI POSITIVA, I CONTINUI ACQUISTI SALTUARI, LA SODDISFAZIONE DELLE GENTILI PERSONE CHE DECIDONO DI RIORDINARE MENSILMENTE!

  • grazie!

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SI PREGA GENTILMENTE DI LEGGERE BENE QUANTO SEGUE PER EVITARE INUTILI RECLAMI PER PRODOTTI CHE SI POSSONO ALTERARE  lievemente CON PROFUMI, SUDORAZIONI, CLORO, ECC. DA FONTI UFFICIALI:

 

1) cura prodotti in allegato PDF  che vi mandiamo email CURA PRODOTTI

 

 

2)LINK UTILI, sottomenzionai,   SU ALCUNE SEGNALAZIONI DI LAMENTELE SUI PRODOTTI PANDOR. A IN INGLESE tratte da siti internet

(brunitura, perdita di clasp dei pelle, talvolta, sbiaditura ecc

NOI NON ACCETTIAMO NESSUNA LAMENTELA ( non siamo fabbricanti!)

 

 

 

 

________________________________________________________________________________________

 

1)

 

https://www.reviewcentre.com/reviews202632.html

 

www.reviewcentre.com/reviews202632.html

 

Latest Reviews

★☆☆☆☆
WRITE A REVIEW

“Gift card”

Written on: 19/02/2014 by Janicecooper

My husband bought me a gift card for my birthday to use in the airport, but before buying it he asked could we use it there, the assistant told him yes you can, when we got in the airport and I chose my neclace,I came to pay and they refused the card saying that it cannot be used here, she was clearly not telling the truth just to get a sale,I complained to the store and the store manager of the Trafford centre was very patronising, with a nice tone, which made it worse !!!! I complained to... (read more)


 

★★☆☆☆
WRITE A REVIEW

“not. happy”

Written on: 26/11/2013 by niins

I was sold a leather Pandora bracelet I was going to get black but was assured the teal colour is very durable within less than5 weeks it looked shocking is wearing out,iI was never told mot to wear it in the shower and I never swam with it ,tried to take it back but they just didn't want to know about it ,they told me it's beacoues I wore it in the shower if that's the case they should of told me when I brought it I've always worn leather for yrs and no problem but apparently got told... (read more)







_________________________________________________

2)PDF COMPOSIZIONE METALLI PANDOR.A.   . IN INGLESE:





https://pandoragroup.com/~/media/Files/Corporate/PDF/Jewellery%20Guide/Metals_high.pdf


pandoragroup.com/~/media/Files/Corporate/PDF/Jewellery%20Guide/Metals_high.pdf

 

 
 
nelle ultime righe.
ALCUNI PEZZI SONO PLATING PLATED CIOE PLACCATI!
PERTANTO SE SBIADISCONO NOI NON C'ENTRIAMO E NON ACCETTIAMO PERTANTO NESSUNA LAMENTELA!


 
 
 
STERLING SILVER
Pure silver is usually too soft for jewellery meaning
that it will scratch easily. It is therefore alloyed
(mixed with other metals) to improve its durability.
Sterling silver is the world’s most popular silver
alloy. It consists of 92.5% silver and 7.5% other
metals (mainly copper). It is excellent for jewellery
because it preserves the colour, lustre and heft of
pure silver and vastly improves its durability. No
nickel is added to PANDORA’s sterling silver alloy.
GOLD
Pure gold is a soft metal prone to scratching and
wear; alloying it with other metals will improve the
durability, makes the gold more affordable and also
makes different colour combinations possible.
All PANDORA gold jewellery is made from 14K
(yellow) gold or 18 karat yellow gold, rose gold
or white gold. The alloying metals in PANDORA
yellow gold are silver and copper. The alloying
metals in PANDORA rose gold are copper and
silver (increased amount of copper). PANDORA
white gold is alloyed with palladium, copper and
silver. Unlike many other companies we do not add
nickel to the white gold alloy.
QUALITY MARK
The term quality mark is the standard term in the
US and the equivalent of hallmark in the UK and
fineness mark in Denmark. Quality marks are
stamps that indicate the purity of a precious metal.
Purity can be stated as parts per thousands (sterling
silver= 925, 14K gold = 585, 18K = 750) or as
karatage (eg. 14K and 18K).
Due to regulations in Asia, PANDORA has started
to stamp jewellery items in 14K and 18K gold
with a capital “G” and Sterling silver items with a
capital “S”. This process has taken place over some
time and applies to all PANDORA jewellery items
produced after June 2011.
This means that we now have three different
quality marks:
S925 (Sterling Silver. Before: 925)
G585 (14K gold. Before: 585)
G750 (18K gold. Before: 750)
MAKER’S MARK
A maker’s mark is a US term for a stamp indicating
the origin of jewellery. The standard maker’s mark
on PANDORA items is “ALE” – the initials of
METALS
THE PURITY IN THE GOLD ALLOY IS MEASURED IN KARAT (K).
24 karat contains
100% pure gold
(1000 parts pure gold per thousand parts)
18 karat contains
75% pure gold
(750 parts pure gold per thousand parts)
14 karat contains
58.5 % pure gold
(585 parts pure gold per thousand parts)
9 karat contains
37.5% pure gold
(375 parts pure gold per thousand parts)
Algot Enevoldsen, Per Enevoldsen’s father. “ALE”
is always present, except on some of our smallest
jewellery items, where it is not possible to fit it in.
The UK equivalent to maker’s mark is sponsor’s
mark and the DK equivalent is responsibility mark.
CLEANING THE JEWELLERY
A safe way to clean most jewellery is to pour
a small amount of a mild liquid detergent (pH
neutral) in lukewarm water and use a small, soft
brush. Toothbrushes are ideal for cleaning jewellery
with patterns which can otherwise be difficult to
clean. If the jewellery item is very dirty, leave it to
soak in the water for about 10 minutes. Rinse and
pat dry with a soft, clean cloth.
POLISHING
Sterling silver is prone to tarnishing, a dulling that
naturally occurs when silver reacts with sulphur
or hydrogen sulphide in the ambient air, and care
should be taken to avoid the build-up of tarnish.
Polishing the sterling silver regularly with a silver-
polishing cloth will prevent the tarnish from
forming and keep the high shine of the sterling
silver intact. However, it will not remove scratches.
SILVER POLISHING LIQUID AND SILVER DIP
Use silver polishing liquid with great care.
Oxidised jewellery does not benefit from being
dipped in silver polishing liquid as it will destroy
the oxidation. Silver dip can also be a problem
with necklaces and bracelets; if the silver dip is
not rinsed away completely, the remains will stay
in locks and chains and eventually destroy the
jewellery piece.
OXIDATION
Oxidized sterling silver is sterling silver which has
been darkened in a way that imitates the natural
tarnishing process. If the entire piece can by
oxidized but often parts of the oxidation is polished
away leaving just details with a darker finish. It
highlights the details and gives the appearance of
more depth to the design.
Do not polish the items aggressively as it will only
serve to wear away the oxidation. Oxidized sterling
silver and polished sterling silver with oxidized
details should not be subjected to silver polishing
liquids, silver dips and ultrasonic cleaning. They
will only serve to remove the oxidization.
The oxidation will disappear with time. This is not
a defect, but a natural result of wear and tear. The
oxidation can be reapplied by a goldsmith.
PLATING
Some PANDORA jewellery items have been plated
meaning that a surface coating of another metal
has been applied on top of the jewellery piece.
The type of metal we use for plating is rhodium; a
precious metal belonging to the platinum group of
metals.
PANDORA white gold jewellery is plated with
(white) rhodium. White gold alloy is actually
slightly grey in colour. The electroplated coating
of rhodium ensures a bright white, durable and
scratch resistant surface which can be polished to a
high shine. Black rhodium plating is used on some
of our sterling silver items.
For daily care, the jewellery item should be wiped
gently with a soft cloth. Do not polish the item
aggressively as it will only serve to wear away
the plating. Avoid contact with abrasive or rough
surfaces as a scratch can cut through the plated
surface. Do not expose to silver polishing liquids
and ultrasonic cleaning as they will only serve to
remove the plating.
With time the plated finish will wear away which
is considered normal wear and tear rather than a
defect. It is possible for a goldsmith to re-plate the
jewellery item.
PROTECTING THE JEWELLERY
Corrosion of jewellery occurs under moist or
wet conditions, especially when also exposed to
warmth and air. Perspiration from jewellery wear
is a common cause of corrosion. Jewellery should
never be worn in the bath, the sauna or when
participating in sports.
Do not expose jewellery to contact with make-up,
hairspray, creams and perfumes as they can speed
up the tarnishing process.
Avoid exposing your jewellery to household
chemicals when cleaning with bleach or ammonia,
or when swimming in chlorinated water or salt
water, as it can damage the metals.
A rule of thumb is to let jewellery be the last thing
you put on in the morning and the first thing you
remove in the evening.
ULTRASONIC CLEANING
Ultrasonic cleaners are ideal for cleaning most
metal jewellery without gemstones (excluding
oxidised silver and plated jewellery). If the jewellery
piece contains gemstones, always follow the
instructions provided for the gemstone in question.